WebDec 26, 2024 · When enabled, Screen Pop feature will appear as a button with a name of the chosen CRM in the following scenarios: On a Call Notification Pop-up. In the Contact … WebApr 6, 2024 · Salesforce Service Cloud Voice (SCV) natively integrates the Amazon Connect contact center platform into Salesforce’s CRM software. This delivers a new contact center solution that brings together voice conversations, digital channels, and CRM data. Learn about the pre-built integrations, deployment options, and architectural …
UCaaS Comparison Guide
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